OS3TI uses cookies to enhance user experience on our website and personalize the content we offer. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies:

Cookies are small text files stored on your device when you visit our website. They help remember your preferences and improve your browsing experience.

2. How We Use Cookies:

We use cookies to:

• Personalize content and ads based on your interests;
• Analyze website traffic and user behavior;
• Improve security and prevent fraud;
• Facilitate login and continuous use of our services.

3. Managing Cookies:

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some features of our website.

4. Third-Party Cookies:

In some cases, we use third-party cookies, such as analytics and advertising tools. These cookies are managed by third parties and are subject to their own privacy policies.

Privacy Policy

Last Updated: 2025-01-19

1. Introduction

OS3 Technologies de l’Information (“OS3TI”, “we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (www.os3ti.ca) or use our services. By using our website or services, you consent to the practices outlined in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, and company details when you contact us or sign up for our services.
• Payment Details: Billing information necessary for payment processing.

2.2 Automatically Collected Information

• Usage Data: IP address, browser type, device information, pages visited, and time spent on our website.
• Cookies: Information collected via cookies to improve your experience and analyze website performance.

3. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Respond to inquiries and support requests.
• Process payments and manage accounts.
• Analyze website traffic and user behavior for optimization.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it:

• With Service Providers: Third parties that help us operate our business (e.g., payment processors, hosting providers).
• For Legal Compliance: If required by law or to protect our rights and users.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience and track usage patterns. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities of our website.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

As a user in Quebec, you have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Withdraw your consent for data processing at any time, subject to legal or contractual restrictions.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Your continued use of our website or services after these changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@os3ti.ca
• Phone: +1 (367) 380-9585
• Address: OS3 Technologies de l’Information, Quebec, Canada

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Terms of Use

Last Updated: 2025-01-19

1. Introduction

Welcome to OS3 Technologies de l’Information (“OS3TI”). By accessing or using our website (www.os3ti.ca) and services, you agree to comply with these Terms of Use. These terms govern your use of our website and services and are governed by the laws of the Province of Quebec, Canada. If you do not agree with these terms, please refrain from using our website or services.

2. Eligibility

Our services are intended for businesses and individuals over the age of 18. By using our services, you confirm that you meet these criteria and that you have the authority to act on behalf of your business.

3. Acceptable Use

You agree to use our website and services in compliance with applicable laws and regulations. You further agree not to:

• Engage in fraudulent, abusive, or illegal activities.
• Violate the intellectual property or privacy rights of others.
• Attempt to hack, disrupt, or compromise our systems.
• Share any malicious or harmful content through our platform.

Failure to adhere to these rules may result in termination of your access to our services without notice.

4. Services Offered

OS3TI provides customized technology solutions, including:

• Website and e-commerce development.
• CRM and customer service automation.
• Digital marketing and SEO.
• Custom software development.

Specific terms for each service will be outlined in a separate agreement provided during the onboarding process.

5. Intellectual Property

All content on our website, including text, graphics, logos, videos, and software, is the exclusive property of OS3TI or its licensors. You may not reproduce, distribute, or use any content without prior written consent. Unauthorized use may result in legal action.

6. Privacy Policy

We respect your privacy and collect data in accordance with our Privacy Policy. By using our website and services, you consent to the collection, use, and sharing of your information as outlined in our Privacy Policy, which complies with Quebec's privacy regulations, including the Act Respecting the Protection of Personal Information in the Private Sector.

7. Limitation of Liability

To the fullest extent permitted by law, OS3TI shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or services. This includes, but is not limited to, data loss, service interruptions, or unauthorized access to your account, except as required by Quebec law.

8. Third-Party Links

Our website may contain links to third-party websites. OS3TI is not responsible for the content, policies, or practices of these external sites. Access them at your own risk.

9. Modifications to the Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These Terms of Use are governed by the laws of the Province of Quebec and the federal laws of Canada. Any disputes arising from these terms will be resolved in the courts located in Quebec.

11. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us:

• Email: info@os3ti.ca
• Phone: +1 (367) 380-9585
• Address: OS3 Technologies de l’Information, Quebec, Canada

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Use.