Now developing faster with AI.. Find out more!
EDGE Brasil is the result of the solid unification of three companies – Ladder, Intereng, and Inbox – specialized in distributing Automation and Information Technology products and services. It has a strong presence in the industrial, logistics, data center, and smart building sectors, and is also a pioneer in integrated technological transformation for various market segments.
Setor:
Edge Global Supply faced the challenge of integrating several internal processes that could not be addressed by the company's ERP. The need was for a centralized solution to manage tickets, user contacts, vacation schedules, and other internal operations.
To overcome this challenge, OS3 developed a customized intranet for Edge Global Supply, offering: - Ticket Management: Implementation of a system for opening and tracking tickets, enabling employees to register and manage requests and issues efficiently. - User Contacts: Development of a functionality to centralize and manage user contacts, streamlining internal communication. Vacation Management: Tools for requesting and approving vacation time, integrated with the company calendar, ensuring transparency and organization. - Process Integration: Integration of specific internal processes not handled by the existing ERP, providing a complete and tailored solution for the company. - User-Friendly Interface: Creation of an intuitive and easy-to-use interface, ensuring that all employees, regardless of technical expertise, could effectively use the intranet.
Results
The implementation of the OS3 solution brought numerous benefits to Edge Global Supply, including: - Operational Efficiency: The centralization of internal processes and the efficient management of tickets and contacts resulted in more organized and productive operations. - Transparency and Organization: The vacation management integrated into the company calendar brought greater transparency and organization for employees and managers. - Improved Communication: The centralization of user contacts streamlined internal communication, speeding up problem resolution and information exchange. - Customized Solution: The integration of specific processes not handled by the existing ERP provided a comprehensive and tailored solution to Edge Global Supply’s unique needs.
Client Testimonial
"OS3 was instrumental in the development of our intranet. The customized solution they created perfectly met our needs, significantly improving our operational efficiency and internal communication. The OS3 team demonstrated great expertise and commitment throughout the project." - [CEO] of Edge Global Supply.
Conclusion
The intranet developed for Edge Global Supply is a clear example of how OS3's expertise in enterprise solution development can transform a company's internal management. We are proud to have contributed to the success of Edge Global Supply and look forward to continuing to support companies in achieving their goals.
See how we can help.